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Legal Information

Compliance with the UK Online Safety Act.

As a provider of online dating services, Crusharo is subject to certain safety compliance obligations under the UK Online Safety Act (OSA).\n\nCrusharo takes its obligations under the OSA very seriously. Keeping our community safe is at the heart of Crusharo's mission and is our top priority.\n\nIf you wish to make a complaint regarding any aspect of Crusharo's compliance with the OSA, including regarding the operation of an effective reporting function for illegal content, you can do so using our reporting form. Select the option "Non-compliance with the UK Online Safety Act" and follow the reporting process, adding any relevant information.\n\nThis complaint mechanism is only available in the UK. This form should not be used to appeal a decision made regarding your account or content. If you wish to appeal a decision, complete the appeal form linked in the message you received regarding that decision. You can also contact us (please explain the reasons for your appeal and provide as much detail as possible). If you wish to report content on Crusharo that you believe is illegal in the UK, please follow the procedure described here.\n\nOnce your complaint is submitted, our team will take appropriate action in a timely manner to investigate and, where applicable, inform you of their findings once the investigation is complete.\n\nIf you are not satisfied with the outcome, you may, in certain circumstances, have other remedies. Please see our Terms and Conditions for more information.